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At Luxmart, we proudly ship worldwide and work hard to get your order to you as quickly and smoothly as possible. Depending on your location, we use trusted carriers like FedEx, USPS, and others to ensure safe and reliable delivery.
Because we source products from multiple locations, delivery times may vary. Rest assured, we always aim to deliver your order in the shortest time possible.
We have multiple shipping fees (depending on the destination) and we show automatic calculation based on your order.
Please note: Deliveries are made on business days only (Monday to Friday) and do not include weekends or public holidays.
We begin preparing your order within 24 hours of confirming your payment. Our fulfillment team operates Monday to Friday during regular business hours. Processing may be delayed slightly during national holidays, but we do our best to minimize any wait times.
If you don’t receive your tracking email within 5 business days of placing your order, please contact us at support@luxmart.com or on Telegram at https://t.me/Luxmart_support. Keep in mind that tracking numbers can take up to 24 hours to activate.
If the courier can’t reach you, they’ll either leave a message, give you a call, or leave a card with redelivery or pickup instructions. Be sure to follow the steps provided to avoid delays.
support@luxmart.net
Telegram: @Luxmart_support
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